Appalachian Power Co., Div. of American Electric Power
Total system capacity: 5,850 megawatts
Fuel mix: 96.8% fossil, 3.2% hydro, 0% nuclear


The Town of Hillsville and the Carroll County Public Service Authority (PSA) operate a number of water and wastewater treatment systems in Carroll County, serving the Carroll County Industrial Park, the I-77/US 58 commercial area, and various residential areas.

The application for Town of Hillsville water/sewer services may be printed, completed and returned to the Town Hall in person with the deposit to open an account. Town of Hillsville Water/Sewer Service Application

Town of Hillsville Bi-monthly Water/Sewer Billing Rates

Town of Hillsville Monthly Water/Sewer Billing Rates

The Town of Hillsville now accepts payments for utility bills online and also by telephone 24 hours a day. If you wish to pay a bill online, click here or call toll free (866)-556-8330 if you wish to pay by telephone. There is a convenience fee to use these services.

2015 Annual Drinking Water Quality Report

2016 Annual Drinking Water Quality Report

2017 Annual Drinking Water Quality Report

Information regarding cross connections may be found here and a cross connection survey may be filled out and mailed to the Town of Hillsville at P O Box 545 Hillsville, VA 24343.

Water System Total Capacity Excess Capacity
Hillsville 600,000 GPD 200,000 GPD
Waste Water System Total Capacity Excess Capacity
Hillsville 1.25 MGD 850,000 GPD

Miscellaneous Fuels

  • Fuel Oil Suppliers: 2
  • LP/Propane Suppliers: 2
  • Coal Suppliers: 1
  • Natural Gas Suppliers: 1

Solid Waste Disposal

Carroll County is a member of the Carroll-Grayson-Galax Solid Waste Authority. The Authority operates a landfill, which accepts industrial (non-hazardous) waste. The Town of Hillsville provides waste pickup within the town limits, and a private contractor provides pickup in Carroll County. Private contractors transport hazardous waste to sites in West Virginia or South Carolina.

Town of Hillsville Garbage Collection Schedule

Town of Hillsville Garbage Collection Rules